AutoSensONLINE - FAQs

AutoSensONLINE is free of charge.

AutoSensONLINE is our way of keeping in touch with the Community and is an additional initiative, of bite-size content, to our existing events AutoSens in Brussels and AutoSens in Detroit, and new for 2021, AutoSens in Hong Kong.

We suggest using Google Chrome or Firefox. Safari and Internet Explorer are not recommended as some functions are not fully supported.

As an AutoSens in Detroit ticket holder you have been automatically registered for AutoSensONLINE and sent email confirmation thereof. The best way to access AutoSensONLINE if via the link in that email, or simply to enter the same email address you used to register for AutoSens in Detroit when prompted in the AutoSensONLINE hub and you will be able to access the online content.

This does not apply to other AutoSens ticket holders – please register here for AutoSensONLINE separately.

Please check your Junk mailbox – the alias is “AutoSens”.

Otherwise, there is a chance that you didn’t enter your email address correctly. Please try to access the Community and if you are able to access it, your registration was successful. If not please try to register again or contact info@sensemedia-events.com

On your future visits to the hub, you should be remembered (system/cookies dependent) for around 1 week.

If you have not been remembered or are accessing the hub for the first time you will need to input your email address to log-in. You can click on “Join the Community” or “Broadcast” on the agenda page, enter your email and the system will then send you a verification link, which you will need to click to access the hub. You will not need a password. Remember to use the same email address you used when registering your place for AutoSensONLINE – this is where your confirmation email will have been sent to.

No, your one-off registration will give you access to all sessions throughout May, June and July.

By registering for AutoSensONLINE, you agree to having your contact details passed onto our partners whose sessions you attend, watch on demand or express interest in. They may promote similar products and services related to your area of interest subject to their privacy policy. Please note all partners agree to adhere to electronic communication standards by providing opt-out features when making contact. Partner hosted sessions may include roundtables, virtual demos, and scheduled presentation sessions.

Just like all AutoSens events, once you are registered the Community is open to you, to enable networking and discussions with other delegates. This can be accessed online or via the app.

If you miss a session of AutoSensONLINE and register after the live broadcast, you will still be able to listen and watch all the content from previous AutoSensONLINE sessions on-demand.

PLEASE NOTE: The last date to register for this series of AutoSensONLINE is 15th July.

Yes, the best way to access this is via the app.

Due to the overwhelming level of interest in AutoSensONLINE, and to ensure that you all have the best experience, we have limited the capacity of some of our sessions. To ensure that you can access the content live and interact with the speaker, we would ask that you “Save Your Seat” for these sessions.

You can save your seat as follows:

1. Navigate to the agenda via the AutoSensONLINE Hub
2. Log-in with your registered email address
3. Click the chair icon to “Save your seat”

You can find your saved sessions in “My Registered Sessions”.

If you miss out on saving your seat, you will still be able to watch the presentations on-demand, after the live broadcast.

If you have “Saved a Seat” you will receive a reminder email shortly before the start of the sessions with a “Magic Link” that will link you directly to the Agenda and log you in automatically. From the Agenda, you can navigate to the specific session you wish to watch live, or view a recording on-demand.

Yes, just click on the session you are interested in on the agenda and you will see an “Add to Calendar” button, which you can click on to add it to you Outlook, Google or Apple calendar.

Troubleshooting information available here.

If you try to access ahead of the broadcast time, the page does not auto-refresh once the broadcast starts, so you need to refresh the page once the broadcast starts.

Due to the overwhelming level of interest in AutoSensONLINE, and to ensure that you all have the best experience this week, we have limited the capacity of some of our sessions. If the session has reached capacity and you are not able to join live, you can access on-demand after the broadcast has ended.

Yes, although it is a live broadcast, so when returning, you will re-join at the current live position, not where you left. If you exit the live broadcast  and come back in, the video will start very briefly at the beginning and then jump to the live position. You may experience a slight delay. 

You can watch the broadcasts again on-demand, and these can be paused.

The speaker will be available for a live Q&A. If you would like to submit a specific question in advance for any of our speakers, please email Hayley at hayley@sensemedia-events.com. All speakers will also take questions on the day, through the online Q&A function after and during their session.

You will be able to chat with other delegates, in a group format, live during the presentations. You can connect with other delegates, one-on-one, pre and post event via the Community.

You can watch and listen again to the event broadcast on-demand, however, the recordings cannot be downloaded. Slide decks will not be shared.

Anyone who wants to access the recordings will need to register with a unique email address to access AutoSensONLINE for free. The recordings cannot be downloaded, but will remain accessible on the AutoSensONLINE hub.

We are sorry to hear you no longer wish to be registered. Please email Alice at alice@sensemedia-events.com to cancel your registration.